NCA Exempts Persons With No Ghana Card From SIM Deactivation Exercise [DETAILS]

The National Communication Authourity has exempt individuals who have not yet received their Ghana Cards from the ongoing SIM deactivation.

The Ghana Chamber of Telecommunication said on Wednesday that some services will be discontinued for subscribers who did not finish the biometric registration step.

Voice, data (including from mobile phones, mifis, and other devices that provide data), SMS (both incoming and outgoing), USSD, mobile money services, and emergency services are among the services that will be restricted.

People who have not yet received their Ghana Cards would be exempted, according to Nana Defie Badu, Director for Consumer & Corporate Affairs at the NCA.

“For those who did not have their Ghana cards and have not been able to register, those people will be exempt from any punitive measures pending the NIA giving them their Ghana card,” she disclosed on the Joy News’ AM Show on Thursday.
She explained further that her outfit was opened to help address the concerns of the general public and their inability to register their SIM cards.

“We acknowledge that there are some people who actually did the stage where they actually linked the sim to the Ghana card but unfortunately, after doing that their Ghana card were either lost, damaged or through no fault of theirs, they could not proceed to do stage two.

“In order to engage the NCA for these individuals, we have really requested that they phone our toll-free number. These people will also be added to the exclusion list following our inquiry and verification of the problem, pending their receiving new Ghana cards, she informed the host.

AirtelTigo has stated that as of November 30, 2022, all SIM cards that are not fully registered on its network would be prohibited from using any of its services.

Customers who have successfully linked their SIM cards to their Ghana Cards but have not undergone biometric capture will effectively have all partially registered SIM cards blocked from making and receiving calls, accessing the internet and mobile money services, sending and receiving SMS, and other services.