The Electricity Company of Ghana (ECG) announced it will upgrade the Clou Prepayment Meter System from Friday, October 25, to Sunday, November 24.
This update will affect areas including Afienya, Nungua, Tema North, Tema South, Ablekuma, Bortianor, Korle-Bu, Nsawam, Ashaiman, Amasaman, Kaneshie, and Dansoman. ECG warned that Clou meter users may encounter issues with the ECG Power App during this time.
ECG encourages customers to visit their nearest ECG Prepayment Vendor, District Office, or contact the ECG Call Centre for support.
“We apologise for any inconvenience this may cause,” ECG stated.
Further, the upgrade requires customers to enter a 40-digit token to reset and update their meters.
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